In 2018, Amazon discovered its ML hiring tool had learned to penalize résumés containing the word "women's" and downgraded graduates of all-women's colleges. The system was trained on ten years of hiring decisions — data that reflected a historically male engineering workforce.
It was shut down before deployment. But the pattern didn't stop at Amazon. Any screener trained on past hires inherits past bias. HR Fidelity audits before the screener ever sees a live application.
Amazon's system learned to penalize résumés that mentioned women's organizations and downgraded graduates of women's colleges — a direct consequence of training on a decade of hiring decisions made by a male-dominated workforce.
— Based on Amazon's internal audit findings, reported 2018